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Takashimaya Osaka: floor guide, On shoes, restaurants & hours

Plan a shopping and dining stop in Namba. Find departments and On shoes, choose between the basement food hall and restaurants, and check the Shopper’s Card before paying.

Official information reviewed
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Where should I start?

Choose what you want to shop for or eat, then locate it using the official floor map and brand directory. Before shopping, check discount eligibility; before dinner, check the individual restaurant’s closing time and booking conditions.

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Find a brand or department

Select Osaka (大阪店) in the official brand search and enter the brand name. Check that the result refers to the physical Osaka store rather than the online shop.

Check official details ↗

Snacks and gifts: basement food hall

Explore B1 for food gifts, snacks and takeaway meals. Check each counter’s service format and storage or use-by instructions when buying.

Check official details ↗

Sit-down meals: floors 7–9

Use Namba Dining Maison’s official directory to find cuisines, restaurants offering reservations and children’s menus. Follow the chosen restaurant’s own booking instructions.

Check official details ↗

Find the right floor

Key floors for your visit
FloorDepartmentsMap & official guide
B1Food, books and stationery; start here for food giftsCheck official details ↗
1FWomen’s accessories, cosmetics and international boutiquesCheck official details ↗
2FWomen’s accessories and international boutiques; On is listed in women’s shoesCheck official details ↗
6FBaby and children’s clothing, toys and homewaresCheck official details ↗
7–9FNamba Dining Maison restaurants; 7F also has other departments and event spacesCheck official details ↗

Opening hours: shopping and dinner have different schedules

Checked on 20 October: department-store hours are generally 10:00–20:00. The official notice lists a 19:00 close for some 7F departments, excluding the consultation and tax-refund counters from that exception. Restaurants follow a separate schedule. Finish shopping and check refund procedures before dinner, and recheck closures and department hours for your date.

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Restaurants or basement food: which should I choose?

Dining Maison generally lists 11:00–23:00, with restaurant-specific hours and last orders. Our suggested approach is floors 7–9 for a sit-down meal and B1 for takeaway food or gifts. Do not assume that every restaurant accepts bookings or orders until the same time.

Check official details ↗

Where can I find On Cloud shoes?

The official brand directory lists On (オン) in women’s shoes (婦人靴) on 2F at Osaka. This confirms a listed stockist, not a standalone On store or availability of a particular Cloud model. Ask about your model, colour and Japanese size; the store’s main number is 06-6631-1101.

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Check the Shopper’s Card before shopping

The regular Shopper’s Card is for eligible tax-free visitors, collected at a designated location by showing a passport. Official conditions include a ¥3,000 pre-tax purchase threshold, 5% off qualifying purchases and exclusions. The membership-registration and Premium GOLD issuance/upgrade suspension notice was also present at review. Use the linked card guide for documents and exclusions.

Read Shopper’s Card collection rules and exclusions →

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Getting there from Namba and planning your next stop

The official access guide places the store beside Nankai Namba, close to Osaka Metro Exit 4 or NAMBA Nannan Exit E2. Metro Namba, Osaka-Namba and Nankai Namba do not share one platform. Check your line, then consider one meal or a Dotonbori walk after shopping.

Check official details ↗

Questions before you go

Where are the floor map and store directory?

Use the official maps in the floor table and the brand-search link. Make sure Osaka is selected and check both the department name and floor.

Why do older pages mention On on 5F?

Older posts can refer to a different sales location. This guide uses the current official directory’s 2F women’s-shoes listing. Ask the store about your model and size before visiting.

Does the Shopper’s Card give 5% off every restaurant?

Do not assume a blanket restaurant discount. Eligibility depends on the card, department and purchase, so check dining and shopping offers separately.

Where can I see official store photos and maps?

Open the official floor maps and access page to check entrances and locations. This is an official-source guide, not a firsthand photo report or a live stock check.

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Official sources & review date

Checked: · Review due: 2026-11-19

JapanPin prepared this guide using official information. Suggested plans are not firsthand reviews or live service or booking information. Check prices, operations and booking terms with the official provider for your date.

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